Cancellation & Refund Policy
We understand plans can change. This policy explains how cancellations and refunds work for Candid Dulhan bookings. Exact amounts are confirmed in writing at the time of your booking.
Cancelling a booking
To cancel, please notify us as early as possible by email (candiddulhan@gmail.com) or WhatsApp. Because we reserve your dates and turn away other bookings, advance amounts may be non-refundable in part or full depending on how close to the event you cancel.
Refunds
- Any refund due is processed to your original payment method within a reasonable time after the cancellation is confirmed.
- The booking advance may be retained to cover the reserved dates and planning already done.
- Specific refund slabs (for example, based on notice period) are agreed with you at booking.
Rescheduling
Where possible, we are happy to move your booking to a new date subject to our availability. If we are unavailable on the new date, cancellation terms apply.
If we cannot deliver
In the rare event that we are unable to provide the booked service due to reasons on our side, we will offer a suitable alternative from our team or a fair refund of amounts paid for the undelivered service.
Contact
Email candiddulhan@gmail.com or WhatsApp +91 97720 04012.